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Welcome to our Site - your go-to destination for custom signs, displays, merch, and accessories. Have questions about our products or services? Explore our FAQs to find the answers you're looking for.
If you have any other questions, feel free to reach out! We’re happy to help.
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What is your return policy?Since our products are custom-made, we do not accept returns. However, if there is an issue with your order, such as damage or a printing error, please contact us within 2 days of receiving your item for a resolution.
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Do you ship internationally?Yes, we offer international shipping. Please note that shipping costs and delivery times vary based on the destination.
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How long does it take to receive my order?Production times vary depending on the complexity of the order. Most custom signs and merchandise are processed within 5-10 business days but can take up to 15-30 days in some cases for more complex projects. Shipping times depend on your location and chosen shipping method.
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Can I cancel or modify my order after placing it?Due to the custom nature of our products, we do not accept modifications or cancellations after placing your custom order.
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Do you offer design assistance?Absolutely! If you need help perfecting your design, our team can assist with minor adjustments and enhancements to ensure the best quality print.
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Can I upload my own design or logo?Yes! You can upload your own design or logo in a high-resolution format during the customization process. We accept PNG, JPEG, SVG, and PDF files. Please email all resources and files to kpandgdesigns@gmail.com
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What types of custom signs and merchandise do you offer?We specialize in a variety of custom signs, including wood, metal, acrylic, and LED signs. Additionally, we offer custom-printed merchandise such as t-shirts, mugs, hats, and more.
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How can I contact customer support?You can reach us via email at kpandgdesigns@gmail.com or through our contact form on the website. We strive to respond to all inquiries within 24-48 hours.
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What payment methods do you accept?We accept major credit cards, PayPal, and other secure payment options at checkout.
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How do I place an order?To place an order, browse our products, add it to your cart, and proceed to checkout. For custom orders, use our design tool resources or contact us to provide further assistance.
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